Posts

Showing posts from September 25, 2019

E-Commerce Industries are getting benefits from Artificial Intelligence

Nowadays Artificial Intelligence (AI) is not an unheard concept. AI has touched almost all domains like e-learning, smart homes, online shopping, online promotions and e-commerce too. Due to AI, machines are assisting humans very intelligently and completing the task very efficiently as compared to humans. In a profit motivated global world business needs to be 24/7 and AI in e-commerce helps to achieve this objective. Illustrations of AI in E-Commerce 1. AI and Chatbots: e-commerce sites are offering 24/7 assistance and help brands with responding to customer inquiries. Chatbots are providing product recommendations through NLP ( good examples can be Alibaba and eBay) 2. Smart logistics: AI automates warehouse operations and delivery process. 3. Recommendation Machines AI is proficient of analyzing consumer behavior on websites. It uses algorithms to forecast what goods may be loved by consumers and deliver approvals. (Ex: Amazon). 4. Customer Relationship Management (CRM): Ea...