How Digitalization Is Changing the Commerce Industry
In the last decade, digitalization has completely transformed the way businesses operate, customers shop, and the ov erall structure of the commerce industry. From traditional brick-and-mortar stores to global e-commerce platforms, digital tools and technologies have redefined every aspect of buying and selling. The integration of technology in commerce is not just a trend—it’s a revolution that continues to shape how we live, work, and interact. 1. Rise of E-Commerce and Online Marketplaces The most visible change brought by digitalization is the rapid growth of e-commerce. Platforms like Amazon, Flipkart, and Shopify have enabled businesses—big or small—to reach a global audience without needing physical stores. Consumers now have access to a vast range of products at their fingertips, available 24/7. This shift has made shopping more convenient, faster, and often cheaper. The pandemic further accelerated online shopping, turning it into a daily habit for millions. 2. Dig...