Today’s World of Advertising and Promotion
Our tryst with advertising starts the day
we are born, or launched in this world, the first cry declares we have arrived,
and the team of doctors and nurses rush to assist the arrival, we advertise and
cry loudly, whenever we are hungry, later we show our tantrums and cry and
shout, the moment our request for kurkure, chips or chocolate is rejected. The
show goes on….and perhaps die in a hospital, watching an ad.
Organizations have learned that the
ability to communicate effectively and efficiently with their target audiences
is critical to their success. Baba Ramdev’s Patanjali has succeeded in carving
out a 5000 cr empire, and publicity and advertising has played an important
role. Advertising and other forms of promotional messages are used to sell
products and services as well as to promote causes, market political
candidates, and deal with societal problems such as prevention of polio,
alcohol and drug abuse. Consumers are finding it increasingly difficult to avoid
the efforts of marketers, who are constantly looking for new ways to
communicate with them, like face-book and twitter and other social media
platforms, use of toilets in PVR’s and multiplexes to advertise or using toilet
paper as a medium to send messages, in the quiet and peaceful environment. Professionals
involved in advertising and promotion will vouch for the fact that there is nothing
more dynamic and fascinating field to either practice or study, which is
undergoing dramatic changes that are changing advertising and promotion
forever.
Changing Advertising Scene
Clients: Clients are demanding
better results from their advertising and promotional campaigns, better return
on investment.
Ad
agencies: The agencies are getting leaner and smarter, and highly creative
Consumers: They try to avoid ads
and change the interacting medium, it was radio and papers at one time then TV
was introduced, today its smart-phones and internet, tomorrow is a question
mark. They don’t respond to traditional forms of advertising; and the evolving
technologies that may change the way message is sent across, and perhaps change
the character of advertising itself.
We are experiencing the most dynamic and
revolutionary changes of any era in the history of marketing, as well as advertising
and promotion. These changes are being driven by advances in info-technology
and the growth of communications through the Internet.
Rise of the small: The advertising
business was dominated by large, full-service –type agencies. The advertising
strategy for a national brand included creating commercials for TV, a couple of
print ads that would keep running in magazines, and complemented by some sales
promotion. Things have drastically changed, with a plethora of avenues - print,
radio, FM, cable TV, and the Internet—competing for consumers’ attention.
Going beyond the traditional things-Marketers
are looking beyond the traditional media to find many new and better ways to communicate
with their customers.
Modern day advertisers are redefining the concept
of what an ad is and where it runs. Stealth messages are being woven into way
of life and installed into motion pictures and TV shows. They create short
films or commercials that are shown on their websites and you tube.
Marketers are also changing the ways they
allocate their promotional budget. Spending on sales promotion activities focused
at both consumers and the trade has surpassed advertising media expenses.
In his book The End of Marketing as We
Know It, Sergio Zyman, the former head of marketing for Coca-Cola,
declares traditional marketing is “not dying, but dead.” He argues that
advertising in general is overrated as part of the marketing mix and
notes that all elements of the marketing mix communicate, such as
packing, some marketers regard it as the fifth P of marketing, brand names,
packaging, pricing, and the way a product is distributed. The spread of Info
tech is exposing consumers to all types of communications, and marketers need
to better understand this process.
Factors impacting the way
marketers communicate with consumers.
Fragmented audience. Most of the teenagers
are glued to their smart-phones, with scant regard for TV or newspapers. Regionalized
Advertising and promotional efforts. The readership of Hindi and regional
language newspapers is growing at a much faster pace.
Powerful Retailers: Retailers have become
larger and more powerful. Phenomenal growth of the Future Group (Big Bazaar),
Reliance, Spencer’s etc have demonstrated the growth and power of retailers,
forcing marketers to shift money from advertising budgets to sales promotion
Marketers expect their promotional spend
to generate immediate sales and are demanding more accountability from their
agencies. The Internet revolution is well under way and the online audience is growing
rapidly.
IMC: Integrated marketing communications: Many
companies are coordinating all their communications efforts so that they can
send cohesive messages to their customers. It’s an amalgamation of advertising,
sales promotion, personal selling, publicity and direct marketing.
Building brands without traditional
media advertising.
In many cases social media has to a large
extent replaced traditional advertising tools.
Advertising- Nature and
Importance
“Advertise” originates from the Latin word
"advertere” meaning “to turn toward" or “to pay attention”.
Ad
is the stimulus, to seek the response of public at large, with the objective of
influencing or persuading them to take a desired action, for e.g. purchase of
the product. It is non personal and used to promote ideas, goods or services,
by an identified sponsor.
Advertising
is an impersonal form of promotion that is directed towards the public at large
and is paid for. It is a communication tool used to influence or persuade
specific group of audience to take a desired action during a particular period.
It may also be other way, the response from the customer, may be the stimulus
for the advertisers to advertise more and more, the product may sell for other
reasons, for e.g. the solution it provides, or the gap it fills, and because
the product is accepted in the market, it provides the stimulus to the sponsor
to advertise. Advertising is a continuous communication process, to disseminate
information about the advertising firm, its products, price, and distribution
i.e., place of availability of its products, etc. Advertisement is a crucial
ingredient for both the seller and the consumer. Advertising has become vital,
as the seller’s market changes to buyer’s market and mass production churning
out products in huge quantities is constantly looking for new customers,
therefore cannot think of pushing sale of their products without promoting them.
Advertisement supplements personal selling and other components of integrated
marketing communications, to a great extent. Advertising has acquired great
importance in the modern world where tough competition in the market and fast changes
in technology, and other dimensions of business environment.
Thanks
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